By accessing or using Dispatch ("the Service"), operated by Think Less LLC ("we," "us," "our"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms.
Dispatch is a production management platform that uses artificial intelligence to help film, video, and content producers manage projects throughout the production lifecycle. Features include project intelligence, budget generation, schedule planning, meeting transcription (Dispatch Notes), on-set SMS communication (Field Mode), crew management, and document generation.
You must create an account to use Dispatch. You authenticate via Google Sign-In. You are responsible for maintaining the security of your account and for all activity that occurs under your account. You must notify us immediately at hello@dispatch.film if you suspect unauthorized access.
We currently offer Dispatch during a beta period. Access may be limited, and features may change without notice. We reserve the right to modify, suspend, or discontinue the Service at any time.
You retain ownership of all data and content you upload or create in Dispatch, including project data, documents, RFPs, budgets, and other materials ("Your Content"). By using the Service, you grant us a limited license to process, store, and analyze Your Content solely for the purpose of providing and improving the Service.
You represent that you have the necessary rights to upload and process Your Content, including any client materials, RFPs, or third-party documents. You are responsible for ensuring that your use of the Service complies with any confidentiality obligations you have with your clients.
Dispatch uses AI to generate budgets, schedules, treatments, call sheets, meeting summaries, and other production documents ("AI Outputs"). While we strive for accuracy, AI Outputs are provided as starting points and should be reviewed by qualified professionals before being relied upon for business decisions.
We do not guarantee the accuracy, completeness, or suitability of any AI-generated content. Budget estimates, rate suggestions, timeline recommendations, and other AI Outputs are approximations based on available data and should not be treated as professional financial, legal, or production advice.
You own the AI Outputs generated from Your Content and may use them for any lawful business purpose.
When you enable Dispatch Notes, you authorize our meeting bot to join and record video calls on your Google Calendar. You are responsible for ensuring that all meeting participants are aware of and consent to the recording in accordance with applicable laws. Many jurisdictions require all-party consent for recording conversations.
We are not responsible for any legal consequences arising from your failure to obtain proper consent from meeting participants. The meeting bot will identify itself when joining a call.
By enabling Field Mode and connecting your phone number, you consent to send and receive SMS messages through the Dispatch platform. Standard message and data rates from your carrier may apply. Message frequency depends on your usage.
You may opt out of SMS messaging at any time by replying STOP to any message, disconnecting your phone number in Settings, or contacting hello@dispatch.film. Reply HELP for assistance.
You agree not to use Field Mode to send messages that are unlawful, harassing, threatening, or that violate any third party's rights. We reserve the right to suspend Field Mode access for misuse.
Dispatch may use anonymized, aggregated data from completed projects to build industry benchmarks that improve the accuracy of the Service for all users. This data is stripped of all personally identifiable information and cannot be traced back to you or your clients. You may opt out of benchmarking by contacting us.
You agree not to:
The Dispatch platform, including its design, code, AI models (as configured), workflow logic, and documentation, is the property of Think Less LLC. Nothing in these Terms grants you rights to our trademarks, logos, or brand elements.
Dispatch integrates with third-party services including Google (authentication, calendar), Anthropic (AI processing), OpenAI (transcription), Twilio (SMS), and others. Your use of these integrations is subject to those providers' terms of service. We are not responsible for the availability or performance of third-party services.
To the maximum extent permitted by law, Think Less LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. This includes, without limitation, loss of profits, data, business opportunities, or production delays.
Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100, whichever is greater.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated outputs will be accurate or suitable for your specific needs.
You agree to indemnify and hold harmless Think Less LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party (including meeting recording consent requirements).
You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service if you violate these Terms, or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination to allow for data export, after which it will be permanently deleted.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from these Terms shall be resolved in the courts located in San Francisco County, California.
We may update these Terms from time to time. We will notify you of material changes by email or through the app at least 30 days before the changes take effect. Your continued use of the Service after changes are effective constitutes your acceptance of the revised Terms.
Questions about these Terms? Contact us at:
Think Less LLC
Email: hello@dispatch.film
Web: dispatch.film